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Jama Connect

Sterling PLM brings its expertise in application lifecycle management tools and regulated industries to offer support for Jama Connect®, the #1 requirements management and traceability software for the medical device industry, with over 300 customers and growing rapidly. Only Jama Connect delivers Live Traceability™ across engineering disciplines and the entire product development process to reduce defects, delays, rework, and cost overruns.  

Sterling PLM is proud to be a Solution Partner for Jama Software®. We can help you with:


We will configure your Jama Connect® instance based on your needs and requirements to help you accelerate development timelines. Our configuration support will help you meet industry-specific standards including ISO13485, 9001, and 26262 as well as other standards for the aerospace, automotive, embedded systems, and medical device industries.


Your software is only as good as the people using it, so we offer comprehensive training and implementation services, customized to the demands of your business. Whether you want to learn workflow tips from the experts, best practices for increasing productivity, how to manage projects efficiently, or the ins and outs of specific functionality, we’ve got you covered.

This includes:

  • Training by job function across all levels of experience, plus new-hire training
  • Tailored sessions including:
    • On-site or virtual sessions
    • One-time or ongoing instruction
    • Large or small groups, or one-on-one training
    • Varied length from a few days to a few weeks
  • Train the Trainer opportunities for an in-house employee to learn how to educate their colleagues on Jama Connect for medical device development or other regulated industry projects

Process development

Your process can mean the difference between a project that’s delivered on time and budget versus one held up by inefficiencies, confusion, and bottlenecks. Our project management experts offer specialized industry expertise and deep technical insight to implement streamlined processes for Jama Connect. We’ll help you create a consistent methodology to guide your project. Our team will also work with you to:

  • Assess your current processes and identify opportunities for improvements
  • Refine and map your current processes to Jama Connect
  • Streamline your multiple existing tools into one
  • Create a single source of truth

Data migration

Migrating project data from legacy systems accurately and quickly is paramount to successfully implementing new software tools, and it doesn’t have to be complicated. We will help to ensure all your historical data is transferred into your new Jama Connect system.

Computer System Assurance (CSA)

CSA activities are necessary to ensure a consistently safe and effective system. You need an evidence trail showing that any particular action, process, or system leads to a consistent and reproducible result. We can remove this burden and help you maintain compliance with industry regulations. More specifically, we will help you use Jama Connect to:

  • Produce validation documentation, such as detailed requirements, test protocols, traceability matrices, and test reports compliant with regulations and industry standards
  • Customize validation documentation for your intended use and industry requirements
  • Provide CSA support including custom scripting and widgets/plugins, velocity reports, and tailored project and document templates
  • Validate and test all Jama Connect features

For more information about our services, and how we can help you get the most out of your Jama Connect software, please contact us today.

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Dan Sterling Photo of Dan Sterling President
250 Moonachie Rd., Suite 400 Moonachie, NJ 07074
John Campbell Photo of John Campbell VP of Operations
250 Moonachie Rd., Suite 400 Moonachie, NJ 07074
John Fargo Photo of DanJohn Fargo PLM Manager
250 Moonachie Rd., Suite 400 Moonachie, NJ 07074