Our Services

Sterling PLM helps companies implement proven processes that govern the design and development of their engineered products using Polarion® ALM™, a browser-based, regulatory compliant software tool designed to collaboratively manage all facets of the product development lifecycle.

We are experts and know engineering management. We also understand the intricacies involved in successful product development. Having the right software tool is only part of the equation; how you use the tool will mean the difference between a smooth and efficient product development process and one that’s wrought with delays, bottlenecks, and inefficiencies. That’s where we come in.

Our services include:

Configuration: We will configure your Polarion instance based on your needs and your requirements to help you accelerate development timelines.

More specifically, we will:

  • Analyze your current processes to identify risks and gaps
  • Automate time-consuming, manual processes
  • Mirror the workflows and terminology your teams are used to
  • Integrate Polarion with the development tools you already know and love
  • Create customized project templates
  • Deliver ongoing support and communication

Training: Your software is only as good as the people using it. That is why we offer comprehensive training and implementation services, customized to the end-user. Whether you want to learn workflow tips from the pros, best practices for increasing productivity, how to manage projects efficiently, or the ins and outs of specific functionality, we’ve got you covered.

Our training services include:

  • Training by job function across all levels of experience, plus new-hire training
  • On-site or virtual sessions that run anywhere from a few days to a few weeks, depending on your needs
  • One-time training or ongoing instruction
  • Large-group and small-group workshops as well as one-on-one training sessions
  • Train the Trainer: in-depth training with an in-house employee to prepare them to educate their colleagues on Polarion

Customization: At Sterling, we know that one size does not fit all. We’ll partner with you to customize your Polarion software with additional functionality that supports the most efficient processes for your line of business. From the integration of publicly available, open-source extensions to the development of complex custom plugins, we’ll help you diagnose and address opportunities to save time and eliminate manual errors.

Process development: Your process matters; it can mean the difference between a project that’s delivered on time and on budget and one that gets held up by inefficiencies, confusion, and bottlenecks. We are project management pros and Polarion experts—and we’ll help you create a consistent project management methodology to guide your project.

Our team will work with you to:

  • Assess your current processes and identify opportunities for improvements
  • Refine and map your current processes to Polarion
  • Streamline your multiple existing tools into one
  • Create a single source of truth

Data migration: Migrating project data from legacy systems accurately and quickly is paramount to a successful Polarion implementation—and it doesn’t have to be complicated. We will help to ensure all of your historical data is transferred into your new Polarion system, so you can pull reports and make comparisons to your current data.

Validation: Validation is a necessary component to ensuring a consistently safe and effective end product. In essence, you need an evidence trail that shows that any particular action, process or system leads to a consistent and reproducible result. With our validation services, we can remove this burden and help you maintain compliance with industry regulations.

More specifically, we will:

  • Produce validation documentation, such as detailed requirements, test protocols, traceability matrices and test reports compliant with regulations and industry standards
  • Customize validation documentation for your intended use and industry requirements
  • Validate and test all Polarion features and customizations

For more information about our services, and how we can help you and your product development lifecycle, contact us today.


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    Dan Sterling Photo of Dan Sterling President
    250 Moonachie Rd., Suite 400 Moonachie, NJ 07074
    201-227-7569 dan@sterlingmedicaldevices.com
    John Campbell Photo of John Campbell VP of Operations
    250 Moonachie Rd., Suite 400 Moonachie, NJ 07074
    201-227-7569 jc@sterlingplm.com
    John Fargo Photo of DanJohn Fargo PLM Manager
    250 Moonachie Rd., Suite 400 Moonachie, NJ 07074
    201-227-7569 jf@sterlingplm.com