Sterling PLM Helps Tech Giant Use Polarion to Achieve Process Improvements for Faster Time-to-Market

Challenge

A leading technology company had recently adopted Polarion software to manage their software development process. However, at the outset, the solution wasn’t configured for easy, enterprise-wide use. They knew how they wanted to use the tool, but they didn’t know how to get there.

They had been working with a third-party testing company that was producing a high volume of raw data that was neither readable nor reviewable. They needed an automated process to pull the testing data into Polarion and transform it into actionable insight. They also struggled with inefficient requirements management and build issue processes and CAPA procedures.

Solution

Sterling partnered with the customer to connect Polarion to the client’s IT network and configured the tool to meet their specific requirements. They began by working with the test house to understand the current data outputs and its content, then engaged with the customer to understand how they wanted that data to appear and function within Polarion. They coded and configured Polarion to pull in the data from the test house and parse it so the client could quickly produce and compare test runs, identify trends and make informed decisions.

Simultaneously, the team helped the client create a more coherent approach to their development processes. They defined and automated the tech company’s configuration and change management processes, build issue processes and Corrective and Preventative Action (CAPA) protocols within Polarion.

Results

Sterling listened to the customer’s needs, told them what was possible from the tool and helped them achieve it. Today, the tech company is leveraging the application lifecycle management tool to transform raw testing data into actionable insights and facilitate smoother, highly efficient development processes and workflows. Now using Polarion to its fullest extent, the client is poised to deliver more products to market quicker and more cost-effectively.